Below are our company and shop policies concerning our products delivery and guarantee as well as refunds and exchanges. If an issue arises that is not addressed here please contact us at

Where We Ship

KickFlip Creations ships nationwide across Canada, and we also ship to the Continental United States. Sorry, NO Alaska or Hawaii.

Product Delivery

We endeavour to deliver your product within 2-3 weeks. If for any reason we are unable to meet this deadline, we will contact you.

Refunds and Exchanges

Due to the custom nature of our products we are unable to offer refunds or exchanges unless your product was damaged when it was received by you.

If your product was damaged when it arrived, please contact us at with 10 days of receipt, include photos of the damaged item plus photos of the damaged packaging and let us know if you would like a replacement or full refund. We will respond to you within 3 days.

**In most situations there will be no need to return the damaged item to us.


3 years with normal wear and tear.

We know that you will love your KickFlip Creation. However, if within 3 years of receipt you feel that your product is not performing as you expect, please reach out to us at and we will endeavour to make it right.